Are We Ready for Our Upcoming Registrar Audit – Aaaaah!
The consensus is unanimous – the Registrar is coming. Although many companies are ISO 9000 certified, their ability to oversee all aspects of the Quality Management System is difficult at best. No one wants to receive an unsatisfactory audit report or finding, but the situation is not hopeless!
Here are three quick tips that you may find helpful:
Review your Quality System Manual Requirements and Current Internal Audit Schedule to ensure all functional areas and processes have in fact been audited. This helps guarantee that all activities have been evaluated.
Your written quality, safety and operating procedures are important. Review all Non-Conformities, Corrective Actions and Enhancements to ensure that all identified issues have in fact been addressed, and properly closed.
If either of these tasks has not been performed, or is incomplete, address them now before the registrar comes in. The extra time you spend up front will help save you time and money on the back end. It is better for you to self-identify a problem, then wait for the registrar to find it.
If you don’t have the time or resources, consider utilizing an audit consultant to assist your team, or perform this for you, so that you can focus on what’s most important to you – your customers. At home we turn to roofers, plumbers or a handyman when we need assistance – so why should things be any different in business?
At Storti Quality Consulting, we take pride in helping our customers use quality management practices to enhance results and increase profits. If you’d like to talk about Quality, please call us at 215.657.0837, send an email to ralph.storti@storticonsulting.net, or visit our website, www.storticonsulting.net.
