What is a Corrective Action………. a Preventive Action?
On the other hand, a Preventive Action (PA) is an action taken to eliminate the cause(s) of a potential non-conformity, defect or other undesirable situation in order to prevent occurrence. Another words identify and fix it before it becomes a problem.
Failures, malfunctions, deficiencies, defective items and non-conformances are but a few examples of Corrective and Preventive Actions that may need to be addressed. A strong Corrective and Preventive Action Program will help your company get to the next level. If you have a program, use it. If not, you need one!
The first step is to have written Corrective and Preventive Action Procedures. In addition to these procedures, that will outline the entire process, you will need a Corrective Action and Preventive Action Log to track them. Corrective and Preventive Action Request Forms are required to document the issue at hand.
A Corrective and Preventive Action Request would include the following sections:
1. Problem Identification.
2. Evaluation and Proposed Corrective or Preventive Action, as applicable.
3. Corrective or Preventive Action Review and Approval, as applicable.
4. Action Taken.
5. Verification and Closure.
At Storti Quality Consulting, we take pride in helping our customers use quality management practices to enhance results and increase profits. If you’d like to talk about Quality, please call us at 215.657.0837, send an email to ralph.storti@storticonsulting.net, or visit our website, www.storticonsulting.net.